Recruitement: Hotel Reservation Executive
Position: Hotel Reservation Executive
Employment type: Full-time permanent.Work location: Nakane Building 6F 2-4-4, Shiba Daimon, Minato-ku Tokyo
About us:
B Japan Tours (Beauty of Japan Tours) is an award-winning, dynamic Destination Management Company working with the world's renowned Tour Operators and Wholesalers from Europe and North America. Annually we assist more than 10,000 clients, providing life changing experiences. B Japan is committed towards making a difference and creating a positive impact. We are in a lookout for talents to join our fast-growing team.
Overview:
We are looking for an enthusiastic and motivated individual to join our team as a Reservation Executive. As a Reservation Executive, you will be responsible for providing excellent customer service to our inbound travelers for their travel arrangements. You will be working with a variety of stakeholders, including agents, hotels, and other suppliers, to ensure that our customers have a smooth and enjoyable travel experience.
Responsibilities:
- Coordinate with Manager regarding accommodation bookings, modifications and cancellations, and communicate with hotels and ryokans by Fax and email
- Take care of hotel and ryokan invoices, request payments, follow up pre-pay, post-pay, deposit invoices
- Maintain booking information in the designated sheets and share with manager
- Travel arrangements for inbound travelers, including hotel reservations, activities and transportation as required.
- Maintain relationships with suppliers.
- Stay up to date on travel trends and regulations.
Qualifications:
- Fluent/ business level in Japanese (N2) and English, both verbally and in writing.
- Proficient in Microsoft Office: Microsoft Word and Excel.
- Excellent communication and interpersonal skills.
- Strong organizational and time management skills.
- Having experience working in the service industry is a plus.
- Ability to work independently and as part of a team.
Salary and Benefits:
- Monthly salary: ¥240,000 ~ ¥350,000 incl. overtime as per company policy.
- Transportation allowance is provided.
- Salary increase based on individual evaluation of KPI.
- Bonus based on performance and personal evaluation and incentives available.
- Training and development opportunities to enhance your skills.
- Annual health examination.
- Assistance with related qualification acquisition.
- Bereavement leaves.
Additional Information:
- Work Hours and Days:
- 9:00 am to 6:00 pm (with one hour break).
- Saturdays, Sundays, and public holidays, Other company-designated holidays.
To Apply:
Please submit your resume and cover letter (in English) to talents@bojt.jp